Privacy Policy

Effective Date: January 15, 2026
Last Updated: January 12, 2026

Contents

1. Introduction

We value your privacy. This policy explains how Curatd ("we", "our", "us") collects, uses, and protects your personal data when you use our platform to book or deliver wellness and sports sessions.

2. Who We Are

Curatd is registered in Lisbon, Portugal. For privacy questions, email us at privacy@curatd.co.

3. What Information We Collect

We collect information that helps us run our services:

  • Account & Contact Details: name, email, phone number.
  • Booking Info: session location, date, preferences.
  • Coach Data: qualifications, profile details, availability, ratings.
  • Payment Info: processed securely by third-party providers (e.g., Stripe).
  • Optional Health Info: only if shared voluntarily to personalize sessions.
  • Usage Data: website or app activity and cookies for analytics and functionality.

4. How We Use Your Information

We use your data to:

  • Create and manage your Curatd account.
  • Match you with suitable coaches and process bookings.
  • Communicate updates or support messages.
  • Improve our services and user experience.
  • Comply with legal and tax obligations.

5. Legal Bases for Processing

We process your data under:

  • Contractual necessity – to deliver your sessions.
  • Consent – for health or marketing data.
  • Legal obligations – e.g., accounting.
  • Legitimate interests – to operate and improve Curatd.

6. Sharing Information

We may share data with:

  • Coaches – to manage and deliver your sessions.
  • Payment processors – for secure payments.
  • CRM and analytics tools – for service improvement (GDPR-compliant).
  • Authorities – if legally required.

We never sell your personal data.

7. International Data Transfers

If data is transferred outside the EU/EEA, we use legal safeguards such as Standard Contractual Clauses to protect your privacy.

8. Data Retention

We keep data only as long as needed for bookings, support, or legal requirements. Inactive accounts are deleted or anonymized after 24 months.

9. Your Rights

Under the GDPR, you can:

  • Access your data
  • Correct inaccuracies
  • Request deletion ("Right to be forgotten")
  • Limit or object to processing
  • Request data portability

Contact privacy@curatd.co to exercise these rights.

10. Security

We use encryption, secure servers, and limited access controls to protect your data.

11. Cookies

We use cookies to improve functionality and personalize your experience. You can manage them via your browser or our cookie settings.

12. Policy Updates

We may update this policy as our services evolve. If we make significant changes, we'll notify you via email or on our platform.

Questions About Your Privacy?

We're here to help. If you have any questions or concerns about how we handle your data, please don't hesitate to reach out.